FAQ

How do I delete my Account?
We are sorry to see you go.  To request to delete your account, please email GDPR@jessops.com.
Thu, 15 Aug, 2019 at 10:04 AM
What if one or more items are out of stock at the time I place the order?
If one or more items are out of stock on your order, this could be separated depending on your payment method. If paying by card, your order will separa...
Thu, 15 Aug, 2019 at 10:12 AM
Privacy Policy
Please view our Privacy Policy here: https://www.jessops.com/c/help/privacypolicy 
Thu, 15 Aug, 2019 at 4:03 PM
I have forgotten my password, how do I reset it?
If you have forgotten your password, just follow the ‘forgotten your password?’ instructions on the login screen to be sent a reminder.
Thu, 15 Aug, 2019 at 10:05 AM
Do you sell gift vouchers?
Currently, we do not sell gift vouchers.
Thu, 15 Aug, 2019 at 11:27 AM
Do you offer student discount?
No, We do not currently offer any student or workplace discounts.
Thu, 15 Aug, 2019 at 11:29 AM
How does cashback work?
Cashback is processed directly through the supplier.  Once you have received your item(s), you will need to contact the supplier directly to claim your ...
Thu, 15 Aug, 2019 at 11:31 AM
What are your security procedures?
At Jessops.com we take your online security very seriously. Our site uses high-level 128 bit encryption technology, the most advanced security software curr...
Thu, 15 Aug, 2019 at 11:32 AM
Do you price match other companies?
Yes, we do! You can view our Price Match Policy here: https://www.jessops.com/c/offers/services/price-match-promise 
Thu, 15 Aug, 2019 at 11:34 AM
How do I make a complaint?
We are really sorry that you are unhappy with your Jessops experience. Please email our Customer Service Team at CS@jessops.com and one of our advisors ...
Thu, 15 Aug, 2019 at 11:36 AM