Help and FAQs

In Stock for Home or Work Delivery

The item is in stock in our warehouse and available for delivery

Item available for pre-order

This refers to an order being placed for a product that has recently been announced but the stock has not yet arrived from the suppliers. By completing a ‘pre-order’ for the product you will be placed on a waiting list, which is fulfilled on a first-come first-served basis when stock arrives. We will pre authorise your credit or debit card at the point of ordering but no payment will be taken until the item is despatched to you. We will contact you prior to the stock arriving to advise of expected delivery

Collect at Store

This is showing as being available to reserve and collect in store. The store will be in contact as soon as they have picked the item and it’s ready for collection

Usually delivered in 2-3 working days

We do not currently have stock in our warehouse, therefore the order will be dispatched from store and will take slightly longer for delivery.

Usually available within 10 days

Special Order 

Home Delivery Usually Within 28 Days – This is an item that we do not stock in our warehouse and therefore it is ordered directly from the supplier. We advise that it can take 28 days for delivery, however, this is usually fulfilled a lot sooner.