Help and FAQs

Once your order has been dispatched you will receive notification from DHL to confirm the tracking information. They will send you regular updates with the ...

If you have ordered online at Jessops.com, you can create an account when placing the order. Once logged in to your account you can view previous orders and...

In Stock for Home or Work Delivery The item is in stock in our warehouse and available for delivery Item available for pre-order This refers to an ord...

If you would like to cancel your order before the item has been dispatched, please contact us.

If you would like to make amendments to your order before the time of dispatch, please speak with our Customer Service team.  Please note that if you ar...

If you would like to obtain a copy of your invoice/receipt, please email cs@jessops.com with your order reference and they will be able to send a copy of th...