Our Return Policy is different depending on your type of purchase.
If the purchase was made online: https://jessops.freshdesk.com/a/solutions/articles/44001783586
If the purchase was made in-store: https://jessops.freshdesk.com/a/solutions/articles/44001783588
If the product is faulty: https://jessops.freshdesk.com/a/solutions/articles/44001783591